Business Experience


CEO/President

Edinfocom Group of Companies

www.edinfocom.com

CEO/ President (June, 2004 – Present)

A company dedicated to finding solutions to the challenges faced by today’s organizations and institutions by engaging their stake holders through Education, Information and Communication. Main areas of foci are Intercultural and Cross Cultural Communication; including, Translation Services, Public Relations and Business Strategies, Integration of Information Technology, and Organizational Solutions for small businesses.

Edinfocom concentrates in the areas of education, information management and communication. Edinfocom is a holding company for:

Manage Your Business (MYB)

http://manageyourbiz.com/

Your Health, Wealth, and Happiness (Your HWH) (2017 – Present)

http://www.yourhwh.com/

SunSpin Media

https://www.sunspinmedia.com/

EasyMed Management Services

http://emedmanagement.com/


Hawk Development

CEO 

Real Estate Developers

FAIZAN PROFESSIONAL SERVICES (1/96 – 6/04)

Owner

Consulting and training on public relations, intercultural communication and instructional technology, organizational behavior, and administration.


Key Express, Key Bank, Buffalo

Representative/Mentor Customer Service (6/94 - 1/96)

Training and Coaching

Produced training material for the employees to access System Information, Banking Software and Departmental Procedures, coached employees, and new hires for Buffalo Calling Center.

Research and Development

Quality Circle Representative, investigated employees’ preferences for training classes, developed proposals to ensure customer care, and monitored calls for the Calling Center.


Travel House International, Amherst

Marketing Manager (9/92 - 1/94)

Marketing and Sales

Planned marketing strategies, developed sales networks through cultural events and organizations, targeted direct mailing to increase number of clients, organized morning conferences to motivate employees.


Owner

Faizan Professional Services January, 96 – June, 2004

Consulting and training for Intercultural Communication, Public Relations, Multiculturalism, Instructional


Representative/Mentor Customer Service

Technology, and Creative Organizational Problem Solving

Key Express, Key Bank, Buffalo, New York
June, 1994 – January, 1996

Produced training material for the employees to access system information, banking software and departmental procedures, coached employees, and new hires for Buffalo Calling Center. Quality Circle Representative, investigated employees’ preferences for training classes, developed proposals to ensure customer care, and monitored calls for Buffalo Calling Center.


Marketing Manager 

Travel House International, Amherst, New York
September, 1992 – January, 1994

Planned marketing strategies, developed sales networks through cultural events and organizations, targeted direct mailing to increase number of clients, and organized morning conferences to motivate employees. Initiated Employee Development Program for better client follow up and repeat business; conducted one to one cultural coaching for travel agents to accommodate South Asian clients.